Why Desserto cactus leather?

Desserto cactus leather is a natural, sustainable and ethical vegan alternative to leather. It is made from Opuntia cacti (Nopal or prickly pear cactus), an abundant plant in Mexico. The cactus farm is fully organic, using no chemicals or pesticides, only rainwater and natural earth minerals. No irrigation is required, and only Java leaves are harvested, allowing the plants to continue growing while naturally absorbing carbon.

How are ESLLA handbags made?

All ESLLA handbags are handcrafted at a sustainable, transparent and conscious manufacturing facility that specialises in next-generation materials with environmentally progressive values.

How do I care for my ESLLA handbag?

ESLLA handbags are made with durable, water-resistant, breathable Desserto cactus leather that resists mould and mildew. Clean the bag using a clean white damp cloth. For stubborn stains, use mild soap and water. Avoid harsh chemicals or abrasive cleaners, and wipe the leather completely dry after cleaning.

What is standard shipping time?

ESLLA offers free shipping within the United States. Most orders ship within 1 to 3 days after purchase, with a standard delivery time of 5 to 7 business days.

Can I expedite my shipping?

If you need expedited shipping, contact ESLLA at orders@eslla.com or call +1-877-557-8077.

How long does international shipping take?

International orders ship within 1 to 3 days after purchase, with a standard delivery time of 7 to 14 business days. Expedited shipping is available by contacting orders@eslla.com or calling +1-877-557-8077.

Will there be duties and taxes for international shipping?

Prices on the ESLLA website do not include international shipping charges, taxes or customs duties. These costs vary depending on the destination country.

How do I return my order?

To initiate a return, contact ESLLA at orders@eslla.com to request a Return Material Authorization (RMA) or call +1-877-557-8077. Please review the return policy for complete details.

What if I need to change or cancel my order?

Contact ESLLA immediately at orders@eslla.com or call +1-877-557-8077 to request changes or cancellations. You can also submit a support ticket. Every effort will be made to accommodate your request.